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Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our refund policy:

  1. Returns:
    We accept returns within 30 days of delivery, provided the product is unused, unopened, and in its original packaging.

  2. Refund Process:
    Once we receive the returned item, we will issue a refund to your original payment method. Shipping costs are non-refundable.

  3. Non-Returnable Items:
    Some products, such as sanitary pouches, may be non-returnable for hygiene reasons. Please refer to individual product descriptions for more details.

  4. Damaged or Defective Items:
    If your product arrives damaged or defective, please contact us within 7 days of receiving your order, and we will replace it or issue a full refund.

  5. How to Return:
    Please contact our customer service team to initiate a return. We will provide you with instructions and a return address.

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